Refund policy
Here's the updated refund policy:
Refund Policy
All Sales Are Final
Due to the nature of our products and services — which include entries into future drawings — all purchases are non-refundable. Once an entry has been submitted, it cannot be reversed or refunded under any circumstances.
Exchanges Only
While we do not offer refunds, we are happy to accommodate exchanges for a different size or a product of equal value. To be eligible for an exchange, the item must be:
- Unused and in its original condition
- In original packaging
- Requested within [30] days of delivery
To initiate an exchange, please contact us at [your contact email/phone] with your order number and the item you'd like to exchange for.
No Refunds on Drawing Entries
Any drawing entries associated with your purchase are non-transferable and non-refundable. Exchanges do not affect or carry over any drawing entries tied to the original purchase.
Customer Responsibility for Shipping Address
Customers are solely responsible for ensuring that the shipping address entered at checkout is correct and complete. We are not liable for lost, undelivered, or misdirected shipments resulting from an incorrect or incomplete address provided by the customer. If a item is returned to us due to an address error, the customer may be responsible for any additional shipping costs to resend the item.
Contact Us
If you have any questions about this policy before making a purchase, please contact us at nrnrlimitedcompany@gmail.com prior to completing your order.
Just fill in the exchange window (the [30] days placeholder) and your contact details. A legal review is still recommended to ensure compliance with your local consumer laws.